VGCCC Urges Vigilance in Gambling Venues During Holidays

As the holiday season approaches, gambling venues face heightened responsibilities.

The Victorian Gambling and Casino Control Commission (VGCCC) stresses the importance of vigilance.

Imagine a safe and responsible gambling environment, even during the bustling holiday period.

Learn how the VGCCC is guiding venues to safeguard the community from gambling harm and prevent money laundering.

VGCCC’s Vital Reminder to Gambling Operators

The Victorian Gambling and Casino Control Commission (VGCCC) has issued an essential reminder. Operators must maintain a high duty of care to customers, especially during holidays.

Australia’s Holiday Gambling Dynamics

In Victoria, Australia, the holiday season typically sees a surge in regional visitors. Consequently, gaming venues often experience increased footfall. The VGCCC highlights the need for preparedness to meet heightened obligations.

Protecting the Community from Gambling Harm

The commission stresses the importance of planning ahead. Venues must ensure they uphold their responsibilities, protecting the community from gambling harm.

Ensuring Adequate Staffing Levels

Venues are advised to ensure sufficient staffing levels. Monitoring player distress and signs of gambling harm is crucial. At least one Responsible Gambling Officer should be present on the gaming floor at all times. Increased staffing may be necessary to handle higher visitation.

Recruitment for Additional Staff

Venues anticipating staff shortages should act swiftly. Recruiting additional staff as soon as possible is recommended.

Preparing for Money Laundering Risks

The influx of visitors during holidays may mask money laundering activities. Regional venues need to be prepared for such scenarios.

Identifying Suspicious Behaviour

The VGCCC lists behaviours indicative of money laundering:

• Players cashing out credits with minimal or no gameplay.
• Redeeming credits using different cashiers each time.
• Reluctance or refusal to produce identification.
• Use of false identification.
• Substantial cash arrivals without ATM usage.
• Irritation when questioned.
• Cash with unusual odour or poor condition.
• Approaching patrons to buy winning tickets.
• Bringing large sums of cash for denomination exchange.

Conclusion: A Call for Responsible and Vigilant Operation

As the holiday season beckons, the VGCCC’s message is clear: Venues must vigilantly uphold their duty to protect patrons from gambling harm and stay alert to potential money laundering activities. Through responsible operation and adherence to these guidelines, gambling venues can ensure a safe and enjoyable environment for all visitors during this festive period.