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SOFTSWISS Anti-Fraud Team Protects Over EUR 13M for Operators in 2023



SOFTSWISS’s Anti-Fraud team achieves remarkable success in 2023.

Over EUR 13 million protected for clients, with a significant increase in task efficiency.

Discover how SOFTSWISS’s expertise is revolutionizing fraud prevention in the iGaming industry.

Read on to explore the team’s strategies and impact on operator security.

SOFTSWISS Anti-Fraud Team’s Outstanding Performance

In 2023, SOFTSWISS‘s Anti-Fraud team showcased exceptional efficiency, handling over 100,000 tasks, a 62% increase compared to the previous year.


Securing Over EUR 13M for Clients

The team’s efforts resulted in safeguarding over EUR 13 million for operators, covering a range of fraud-related issues.

Diverse Task Management

Tasks included responding to operator requests, player verifications, and addressing reports of suspicious activities, showcasing versatility and expertise.

Main Fraud Issues Tackled

The majority of fraud cases involved bonus abuse, with others relating to money laundering, chargeback incidents, and various fraudulent activities.

Ilya Nesterov on Team’s Impact

Ilya Nesterov, Anti-Fraud Team Lead, highlighted the resolution of over 200 player complaints, aiding clients in saving an additional EUR 350,000.


SOFTSWISS’s Commitment to Client Success

Nesterov emphasized the team’s dedication to offering comprehensive consultations and resolutions, ensuring client success in the iGaming sector.

Innovative Responsible Gambling Tools

SOFTSWISS is developing an automated system to monitor players for suspicious behavior, utilizing advanced metrics to assess risk levels effectively.

The Role of Anti-Fraud Support in Managed Services

The Anti-Fraud Support is a key component of SOFTSWISS Managed Services, offering a holistic solution for advancing iGaming brands.

Managed Services’ Comprehensive Offerings

SOFTSWISS Managed Services provide essential services like First Line Support, VIP Player Support, and Content Management, optimizing casino operations.


Conclusion: SOFTSWISS’s Integral Role in iGaming Security

SOFTSWISS’s Anti-Fraud team plays a critical role in protecting operators and players, reinforcing the company’s position as a leader in iGaming security and fraud prevention. With over 200 casino brands trusting their services, SOFTSWISS continues to pave the way for a safer and more secure online gaming environment.

Jerome, a valuable addition to the Gamingo.News team, brings with him extensive journalistic experience in the iGaming sector. His interest in the industry was sparked during his college years when he participated in local poker tournaments, eventually leading to his exposure to the burgeoning world of online poker and casino rooms. Jerome now utilizes his accumulated knowledge to fuel his passion for journalism, providing the team with the latest online scoops.

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