Connect with us

Daily News

GambleAware Reports High Harm from Online Slots in 2022-23, Urges Responsible Gambling



In a revealing report, British charity GambleAware has highlighted a significant issue in the gambling industry: online slots have emerged as the leading source of gambling-related harm in 2022-23.

This troubling trend, part of GambleAware’s annual statistics, shows that over a third of all contacts to the National Gambling Treatment Service (NGTS) were related to online slots. This emphasizes the urgent need for more effective gambling harm reduction strategies.

The report aims to create awareness about the risks associated with online gambling, particularly slots, and to underscore the importance of accessible and efficient support services for those affected.

As we navigate this complex landscape, it’s crucial to stay informed about the risks of online gambling and support efforts to promote responsible gaming practices.


GambleAware’s In-Depth Analysis of Gambling Harm

GambleAware’s annual report has brought to light that online slot games were responsible for over a third of all contacts made to its support services in 2022-23. During this period, a total of 6,645 individuals reached out to the National Gambling Treatment Service (NGTS), with 85% of these seeking treatment for their gambling problems. Notably, online slots topped the list of gambling activities causing harm, followed by internet sports betting and fixed-odds gaming machines in bookmaker shops.

Demographics and Treatment Outcomes

The majority of those seeking treatment were under 45 years old, with the highest numbers reported in the 25-29 and 30-34 age groups. The majority of clients (69%) identified as male, and most were employed. Remarkably, the success of treatment programmes was highlighted, with 64% completing their courses and 88% reporting improved behavior post-treatment.

Concerns Over Online Gambling Trends


The report underscores the growing concern around online gambling, particularly with online slots and internet sports betting. These platforms, easily accessible and often featuring few limits on play, have become major sources of gambling-related issues. GambleAware’s study indicates that 67.2% of consumers being treated did so for some form of online gambling, emphasizing the need for targeted interventions in this area.

GambleAware’s Response to the Growing Issue

In light of these findings, GambleAware chief commissioning and strategy officer Anna Hargrave emphasized the importance of a prevention-focused approach in addressing gambling harms. The charity’s data serves as a timely reminder of the need for investing in early treatment and prevention strategies, especially considering recent reports suggesting that the prevalence of harmful gambling might be larger than previously estimated.

Statutory Levy and the Future of Gambling Harm Prevention


GambleAware has also expressed concerns over the implementation of a statutory levy, as announced in the government’s Gambling Act white paper. While the levy is seen as a positive step towards ensuring long-term funding for research, education, and treatment, there are worries that it might risk the stability of third-sector services. GambleAware CEO Zoë Osmond calls for reassurances from the government to protect these essential services during the transition to a statutory levy system.

Broadening the Discussion on Responsible Gambling

This report by GambleAware is a crucial contribution to the ongoing discussion about responsible gambling and the need for robust support systems. It highlights the complex challenges posed by online gambling and the importance of continued vigilance and proactive measures to safeguard public health and well-being in the face of these challenges.


Jerome, a valuable addition to the Gamingo.News team, brings with him extensive journalistic experience in the iGaming sector. His interest in the industry was sparked during his college years when he participated in local poker tournaments, eventually leading to his exposure to the burgeoning world of online poker and casino rooms. Jerome now utilizes his accumulated knowledge to fuel his passion for journalism, providing the team with the latest online scoops.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Daily News

SOFTSWISS Jackpot Aggregator Sees 2.6x Surge in Bets: 2023 Report



In a dynamic year for the iGaming industry, the SOFTSWISS Jackpot Aggregator has released its 2023 report, offering insights into significant trends and achievements.

Notably, the report reveals a staggering 2.6 times increase in bets participating in jackpots, shedding light on the growing appeal of these mechanics among operators and players alike.

A Year of Remarkable Growth

Throughout 2023, bets participating in jackpots experienced consistent quarterly growth, witnessing a remarkable 165% increase from January to December. By the end of the year, the total value of these bets had surged to an impressive 6.396 billion euros. Moreover, the number of jackpot campaigns witnessed a substantial growth of 3.8 times compared to the previous year, totaling 230 campaigns.

Expanding Reach and Impact

One of the standout achievements of 2023 was the expansion of the Jackpot Aggregator’s footprint. The number of brands utilizing its jackpot solution tripled within the year, culminating in over 70 active brands by year-end. This surge in adoption reflects a heightened level of market trust and interest in the product.


Introducing the Prime Jackpot Campaign

A significant milestone of 2023 was the introduction of the Prime Jackpot campaign, which debuted in Q4. This innovative feature garnered considerable attention and interest from players across various casinos. The Prime Jackpot campaign allows operators to participate in shared prize pools, ensuring that rewards are drawn from the collective pool rather than from a specific brand operator. This approach not only offers larger rewards to attract more players but also enhances player engagement and loyalty while optimizing operational costs for operators.

Insights from SOFTSWISS

Aliaksei Douhin, Head of SOFTSWISS Jackpot Aggregator, shared his insights into the year’s achievements. He emphasized the noticeable increase in clients and connected casino brands, as well as the growing volume and value of bets in jackpots. He expressed satisfaction in witnessing clients actively embracing the Jackpot Aggregator and recognizing the added value it brings to their brand operations. The solution empowers operators to provide players with enhanced gaming experiences and more enticing winnings. Client feedback is actively collected and analyzed to ensure clients have access to the most sought-after tools and mechanics.

Looking Ahead to 2024

In 2024, the SOFTSWISS Jackpot Aggregator is set to extend its reach to a wider spectrum of clients. This expansion will be guided by a customized approach, ensuring that each client can tailor the product’s capabilities to meet their specific requirements.

Meet SOFTSWISS at ICE London

The SOFTSWISS Jackpot Aggregator team will be present at ICE London from February 6th to 8th, 2024. They are ready to showcase their latest advancements and engage in discussions with existing and potential clients.



SOFTSWISS is a renowned international iGaming company that offers certified software solutions for managing gambling operations. With a dedicated team of over 2000 employees spread across Malta, Poland, and Georgia, SOFTSWISS holds multiple gaming licenses and provides comprehensive iGaming software solutions. Their diverse product portfolio includes the Online Casino Platform, the Game Aggregator featuring thousands of casino games, the Affilka affiliate platform, the Sportsbook software, and the Jackpot Aggregator. In 2013, SOFTSWISS made history by introducing the world’s first Bitcoin-optimized online casino solution.

Continue Reading


Gamingo.News stands as a premier digital destination dedicated to delivering top-tier news and insights in the gaming and gambling industry. This specialized media outlet garners the attention of over 120,000 readers each month, providing them with engaging content, current news, and in-depth analyses.
The platform offers extensive coverage of various facets of the gaming world, including both online and brick-and-mortar gaming, wagering, esports, updates on regulations and compliance, as well as technological innovations. Regular content includes daily news stories, press releases, unique interviews, and comprehensive reports on events.
Moreover, Gamingo.News organizes webinars pertinent to the industry and offers detailed reports, establishing itself as a comprehensive information source for those interested in learning about gaming market operators, suppliers, regulators, and professional services. The portal's main objective is to keep its large audience informed about the latest news, trends, and developments in the gaming and gambling sectors. It focuses particularly on the European igaming market but also covers significant global news, proving to be an invaluable tool for gaming professionals, operators, and enthusiasts.

For inquiries, reach out at:

For editorial or PR submissions, contact:

Copyright © 2024 Gamingo.News.