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iGaming Ontario Launches RFP for Central Self-Exclusion System



Prepare for a pivotal transformation in player protection within Ontario’s booming online gambling landscape. iGaming Ontario, the regulatory authority overseeing the province’s online gaming market, is set to initiate a Request for Proposals (RFP) for the development of a cutting-edge centralized self-exclusion system. This groundbreaking initiative aims to empower players with a seamless, all-encompassing self-exclusion mechanism that transcends individual operators, streamlining the process for those seeking respite from online gambling. As the igaming industry in Ontario continues its meteoric rise, fueled by staggering revenue figures, the emphasis on responsible gambling and player welfare takes center stage.

In a visionary move, iGaming Ontario is poised to revolutionize player protection within the province’s thriving online gambling sector. The regulatory authority, entrusted with overseeing Ontario’s regulated igaming operators, has unveiled plans to launch a comprehensive Request for Proposals (RFP) for the development of an innovative centralized self-exclusion system. This strategic endeavor is designed to provide players with a unified and effortless mechanism for self-exclusion that transcends the boundaries of individual operators.

The core objective of this pioneering initiative is to enhance player protection by offering a streamlined, user-centric solution that simplifies the process of self-exclusion. With the RFP set to take flight in early 2024, iGaming Ontario has laid out a clear vision for the winning bid: the development and implementation of a system seamlessly integrated with all operator platforms. This system should facilitate every aspect of self-exclusion, from registration to renewal and reinstatement.

Key features of the envisioned self-exclusion system include a player-centric design, prioritizing ease of use for individuals seeking to self-exclude. Importantly, the system will be executed in a non-stigmatizing and non-judgmental manner, fostering a supportive environment for users. Transparency emerges as a central theme, ensuring that both players and operators can access and comprehend the self-exclusion process with clarity.


Security is of paramount importance, with the system expected to provide a safe environment for all users. Additionally, iGaming Ontario envisions a system that seamlessly integrates with licensees’ existing offerings, ensuring practical implementation alongside their own platforms.

iGaming Ontario has issued a call for responsive and agile companies capable of crafting modern, innovative, secure, cloud-based Software as a Service (SaaS) solutions. These solutions are set to be high-profile, public-facing, and of critical significance in building and sustaining trust and confidence among a wide range of stakeholders. The selected partner will embark on a multi-year collaboration with iGaming Ontario, dedicated to delivering best-in-class experiences through cutting-edge technology.

This landmark move comes on the heels of remarkable growth in Ontario’s igaming revenue. Recent figures, released last month, revealed a staggering year-on-year surge in online gambling revenue during the second quarter, totaling CA$540 million. Online casino gaming contributed $407 million, while sports betting and poker added $118 million and $16 million, respectively. Player spending also skyrocketed, with total igaming wagers in Q2 surging by an impressive 132% to reach $14.20 billion.

However, amidst this unprecedented growth, the need for responsible gambling measures has become increasingly apparent. Earlier this month, the Alcohol and Gaming Commission of Ontario (AGCO) imposed a CA$150,000 fine on PointsBet Canada for breaching responsible gambling rules. One of the key violations included failing to assist a customer who had potentially fallen victim to gambling harm, resulting in substantial losses exceeding $500,000 within a brief timeframe.


As iGaming Ontario spearheads the development of a centralized self-exclusion system, the spotlight on player safety, responsible gambling, and regulatory compliance continues to intensify. Ontario stands as the sole Canadian province with a regulated igaming market, which was inaugurated in April 2022, making these advancements even more significant in the broader context of Canada’s gambling landscape.

Jerome, a valuable addition to the Gamingo.News team, brings with him extensive journalistic experience in the iGaming sector. His interest in the industry was sparked during his college years when he participated in local poker tournaments, eventually leading to his exposure to the burgeoning world of online poker and casino rooms. Jerome now utilizes his accumulated knowledge to fuel his passion for journalism, providing the team with the latest online scoops.

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SOFTSWISS Jackpot Aggregator Sees 2.6x Surge in Bets: 2023 Report



In a dynamic year for the iGaming industry, the SOFTSWISS Jackpot Aggregator has released its 2023 report, offering insights into significant trends and achievements.

Notably, the report reveals a staggering 2.6 times increase in bets participating in jackpots, shedding light on the growing appeal of these mechanics among operators and players alike.

A Year of Remarkable Growth

Throughout 2023, bets participating in jackpots experienced consistent quarterly growth, witnessing a remarkable 165% increase from January to December. By the end of the year, the total value of these bets had surged to an impressive 6.396 billion euros. Moreover, the number of jackpot campaigns witnessed a substantial growth of 3.8 times compared to the previous year, totaling 230 campaigns.

Expanding Reach and Impact

One of the standout achievements of 2023 was the expansion of the Jackpot Aggregator’s footprint. The number of brands utilizing its jackpot solution tripled within the year, culminating in over 70 active brands by year-end. This surge in adoption reflects a heightened level of market trust and interest in the product.


Introducing the Prime Jackpot Campaign

A significant milestone of 2023 was the introduction of the Prime Jackpot campaign, which debuted in Q4. This innovative feature garnered considerable attention and interest from players across various casinos. The Prime Jackpot campaign allows operators to participate in shared prize pools, ensuring that rewards are drawn from the collective pool rather than from a specific brand operator. This approach not only offers larger rewards to attract more players but also enhances player engagement and loyalty while optimizing operational costs for operators.

Insights from SOFTSWISS

Aliaksei Douhin, Head of SOFTSWISS Jackpot Aggregator, shared his insights into the year’s achievements. He emphasized the noticeable increase in clients and connected casino brands, as well as the growing volume and value of bets in jackpots. He expressed satisfaction in witnessing clients actively embracing the Jackpot Aggregator and recognizing the added value it brings to their brand operations. The solution empowers operators to provide players with enhanced gaming experiences and more enticing winnings. Client feedback is actively collected and analyzed to ensure clients have access to the most sought-after tools and mechanics.

Looking Ahead to 2024

In 2024, the SOFTSWISS Jackpot Aggregator is set to extend its reach to a wider spectrum of clients. This expansion will be guided by a customized approach, ensuring that each client can tailor the product’s capabilities to meet their specific requirements.

Meet SOFTSWISS at ICE London

The SOFTSWISS Jackpot Aggregator team will be present at ICE London from February 6th to 8th, 2024. They are ready to showcase their latest advancements and engage in discussions with existing and potential clients.



SOFTSWISS is a renowned international iGaming company that offers certified software solutions for managing gambling operations. With a dedicated team of over 2000 employees spread across Malta, Poland, and Georgia, SOFTSWISS holds multiple gaming licenses and provides comprehensive iGaming software solutions. Their diverse product portfolio includes the Online Casino Platform, the Game Aggregator featuring thousands of casino games, the Affilka affiliate platform, the Sportsbook software, and the Jackpot Aggregator. In 2013, SOFTSWISS made history by introducing the world’s first Bitcoin-optimized online casino solution.

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