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Safer gambling action plans are criticized and six of them are rejected by ANJ

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France’s gambling regulator, the Autorité Nationale des Jeux (ANJ), has reported that there has been “little significant progress” in the implementation of operator action plans to address problem gambling.

As a result, ANJ has rejected six action plans presented by five casinos and one gaming club. ANJ reviewed the plans of 235 racetracks, 203 casinos, and 7 gaming clubs.

All operators in France are required by law, under a legal order imposed on October 2, 2019, to submit action plans that outline measures to combat fraud, money laundering, terrorist financing, and promote safer gambling initiatives.

Casinos

Although most of the action plans presented by casinos and gaming clubs were approved by ANJ, the regulator emphasized the requirements for 2022. These requirements entail a significant improvement in the implementation of safer gambling initiatives, such as better monitoring tools, internal organization, staff training, and providing adequate information on safer gambling to customers.

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ANJ further reported that there were only a few noteworthy advances or innovative measures taken in the action plans submitted by casinos and gaming clubs.

To address this issue, ANJ is preparing a practical guide for casinos that will outline how to identify and assist individuals who may be struggling with gambling addiction.

Racing action plans

ANJ also commented on the action plans submitted by the National Federation of Horse Racing, which encompasses 235 racing companies and 10 regional federations in France. According to ANJ, the plans were largely similar to those submitted in 2022, and emphasized the need for these racing entities to maintain a clear distinction between areas designated for families and those dedicated to betting.

Earlier this month, ANJ reviewed the money laundering action plans and reported that “significant progress” had been made.

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In February, ANJ rejected an advertising action plan proposed by the French national lottery operator, Française des Jeux (FDJ). ANJ criticized the plan for being insufficient and failing to take into account the concerns raised in 2022 regarding gambling marketing in France.

Jerome, a valuable addition to the Gamingo.News team, brings with him extensive journalistic experience in the iGaming sector. His interest in the industry was sparked during his college years when he participated in local poker tournaments, eventually leading to his exposure to the burgeoning world of online poker and casino rooms. Jerome now utilizes his accumulated knowledge to fuel his passion for journalism, providing the team with the latest online scoops.

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EMEA

Danish Regulator Resolves ROFUS Glitch, Ensures Player Protection

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Restoring Trust: Danish Regulator Rectifies Self-Exclusion Error to Safeguard Players

Attention all players and stakeholders in the Danish gambling landscape! Prepare to delve into a critical juncture as the Danish gambling regulator, Spillemyndigheden, embarks on a mission to rectify a grievous error in the national self-exclusion platform, ROFUS. In a bid to fortify player protection and uphold the integrity of the gambling ecosystem, Spillemyndigheden navigates through turbulent waters, confronting challenges head-on to ensure a resilient and trustworthy gaming environment. Join us as we unravel the intricacies of this pivotal moment, poised to redefine the contours of player safety and regulatory compliance.

Rectifying the ROFUS Glitch

Identifying the Error In a startling revelation, Spillemyndigheden unveils a critical flaw in the ROFUS platform, jeopardising the efficacy of the self-exclusion mechanism. The error, which affected the renewal process, resulted in approximately 1,200 registered players gaining unauthorised access to gambling activities at land-based casinos and gaming machines. This egregious oversight struck at the heart of player protection, underscoring the imperative for swift and decisive action.

Addressing Player Concerns Faced with mounting complaints from affected players, Spillemyndigheden swiftly mobilised to redress the grievance and restore faith in the integrity of the self-exclusion system. By implementing comprehensive changes to the ROFUS platform, Spillemyndigheden endeavored to rectify the glitch and fortify the safeguards against potential breaches. Furthermore, the regulator demonstrated transparency and accountability by promptly reporting the incident to the Danish Data Protection Agency, affirming its unwavering commitment to regulatory compliance.

Spillemyndigheden’s Assurance

A Commitment to Excellence In the aftermath of the tumultuous episode, Spillemyndigheden issued a resounding declaration of its unwavering commitment to excellence in service delivery. Describing the incident as “regrettable,” the regulator pledged to redouble its efforts in ensuring the stability and reliability of the ROFUS platform—a cornerstone of player protection in the Danish gambling landscape. Through meticulous oversight and proactive measures, Spillemyndigheden endeavors to cultivate a culture of trust and accountability, placing player welfare at the forefront of its priorities.

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Navigating Through Challenges: Insights from Gambling Revenue Trends

A Landscape in Flux Against the backdrop of regulatory developments, the Danish gambling industry witnessed modest growth in revenue during the fiscal year 2023. With total gambling revenue rising by 1%, amounting to DKK 6.8 billion (€912 million), the industry grappled with dynamic shifts in consumer preferences and market dynamics. Notably, the burgeoning popularity of online casino gaming emerged as a dominant revenue driver, accounting for 45.28% of all Gross Gaming Revenue (GGR), underscoring the evolving landscape of digital gaming experiences.

Trends in Gambling Preferences and Player Behavior

Insights from Regulatory Data Delving deeper into the regulatory data provided by Spillemyndigheden, a nuanced understanding of player behavior and preferences emerges. Despite a marginal decline in betting revenue, online casino gaming experienced a robust surge, with revenue escalating by 5.95% compared to the previous year. This paradigm shift underscores the burgeoning appeal of digital gaming platforms, driven by factors such as convenience, accessibility, and a diverse array of gaming offerings.

Promoting Responsible Gaming: The Role of Self-Exclusion Systems

Upholding Player Welfare As the number of individuals enrolled in the ROFUS self-exclusion system continues to proliferate, Spillemyndigheden reaffirms its steadfast commitment to fostering responsible gaming practices. With over 46,000 individuals enlisted in the program, encompassing both permanent and temporary registrations, the regulator remains vigilant in its efforts to mitigate the adverse effects of problem gambling and provide essential support services through initiatives such as the StopSpillet gambling helpline. Through collaborative endeavors and proactive interventions, Spillemyndigheden endeavors to cultivate a culture of responsible gaming, safeguarding the well-being of players and ensuring the sustainability of the Danish gambling industry.

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